Frequently Asked Questions

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1. What products and services do you offer?
We offer digital and physical products focused on faith, wisdom, and personal growth. This includes books, online challenges, and educational content associated with The Wisdom Podcast.

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2. How do I receive the product after payment?
For digital products and challenges, access details are sent to the email address provided at checkout. For physical books, orders are fulfilled and shipped by our publishing and distribution partners.

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3. What payment methods do you accept?
Payments are securely processed through Paystack. Paystack supports major debit and credit cards as well as other local payment options, depending on your location.

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4. Do you offer refunds?
Yes. Refunds are handled in line with our Refund Policy. Digital products and services may not be eligible for refunds once access has been granted, while physical product refunds are subject to the distributor’s return policy.

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5. How can I contact you for support or inquiries?
You can reach us via email at wisdpodcast@gmail.com or by phone/WhatsApp at +27 74 472 9057. We aim to respond to all inquiries within 24–48 hours.